Home Brands Products Deals Promo Codes Add Review Sign Up Login

Does Apple offer free returns? What's their exchange policy?

What's Apple returns and exchanges policy? Can you return in-store? How many days do you have to return items to Apple for a full refund? Do I need a receipt to return my item to Apple? Do items need to be in new condition?
Free return policies rating: 4.0 - 1 ratings
Edit
It looks like Apple may not offer free returns & exchanges.
You can check Apple's customer service site for updates to this policy.
Check for updates  >
These similar stores do offer free returns & exchanges:
  • Crackberry
  • giffgaff
  • Mobal
  • kajeet
  • Just5
View more stores that offer free returns & exchanges
Do you have experience with Apple's free returns & exchanges? If you do, chime in and share your story.
How would you rate Apple's free return policies?
(Optional) Include a photo to illustrate your review of Apple's free returns & exchanges
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).
Knoji Staff
151
Jan 5, 2019

Based on our research, it appears that Apple may not offer free returns & exchanges at the current time. You may be able to find additional information about Apple's returns & exchanges policies on their customer service page here. You can also visit their homepage to see if Apple has posted any updated information about their returns & exchanges policies.

Update: we've found 10 more cellphone makers that currently offer free returns & exchanges and 874 electronics stores that are offering free returns & exchanges . You can also view all 7,962 stores that offer free returns & exchanges across all categories.

Update
As of Monday, Amazon is offering 20% off select Apple itemsGet this deal >>
This user rated Apple's free return policies: 4.0
Upvote
Downvote
Flag
Get Apple
apple.com
Rated 4.6 - 42 reviews

About Apple

Apple is a large company operating the e-commerce site apple.com. Apple sells its products and services in the cellphone makers industry. Apple is a less active brand when it comes to discounting and offering coupons. Apple has excellent ratings among shoppers on Knoji, with 42 ratings and an average rating of 4.1 stars. Apple scores very well compared to other brands in the cellphone makers industry, providing 22 e-commerce features to better serve its customers.

Apple's Features Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Apple offers free shipping on all qualifying orders. Get free delivery on your order from Apple, program exclusions apply. See details on their free shipping policy page. Apple free shipping policies >>
Free Returns & Exchanges:
Unlikely
It appears that Apple may not offer free returns & exchanges currently. Apple free returns & exchanges >>
International Shipping:
Unlikely
Payment Options
Debit & Prepaid Cards:
Yes
Apple accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Apple debit & prepaid card support >>
PayPal:
Yes
Apple accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Apple PayPal >>
Apple Pay:
Yes
Apple accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Apple Apple Pay support >>
Amazon Pay:
Unlikely
It appears that Apple may not accept Amazon Pay currently. Apple Amazon Pay support >>
Google Pay:
No
It appears that Apple may not accept Google Pay currently. Apple Google Pay >>
Pricing & Discount Policies
Promo Codes:
Yes
Apple supports a promo code box on their website. Check the Apple promo codes page for the latest coupon codes from Apple. Apple.com promo code support >>
Sales Events:
Unlikely
Black Friday Sales:
Yes
Apple offers Black Friday sales for qualifying orders and customers, according to their Black Friday sales policies. See policies and program details on their Black Friday promotions page. Apple Black Friday promotions >>
Military Discounts:
Yes
Apple offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for Apple on their military discounts page. Apple military discounts >>
Cyber Monday Sales:
No
It appears that Apple may not offer Cyber Monday sales currently. Apple Cyber Monday sales >>
Official Coupons Page:
Yes
Apple offers their own coupons and promotions page on their website. Check the official Apple coupons page for the latest offers directly from Apple Apple official coupons page >>
Student Discounts:
Yes
Apple runs a student discount program for current students. Save up to 40% on Apple through their student discount program. Program details are available on their student discounts page. Apple student discounts >>
Price Matching:
Yes
Apple has a price matching and price adjustment policy. Get discounted pricing from Apple if you find a lower price on another website. See program details on their official price matching page. Apple price matching >>
Senior Discounts:
No
Birthday Discounts:
Unlikely
It appears that Apple may not offer birthday discounts currently. Apple.com birthday discounts >>
Competitor Coupons:
Unlikely
It appears that Apple may not accept competitor coupons currently. Apple competitor coupon policies >>
AARP Discounts:
Unlikely
It appears that Apple may not offer AARP discounts currently. Apple AARP discounts >>
Coupon Stacking:
Unlikely
It appears that Apple may not allow coupon stacking currently. Apple coupon stacking >>
Customer Service Features
Contact Information:
Yes
Apple offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Apple contact information >>
Money-back Guarantee:
Yes
Apple offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Apple money-back guarantee >>
Gift Cards:
Yes
Apple offers gift cards and discounted gift cards during special promotional events. Find gift cards for Apple. with their gift card program. See policies and program details on their gift cards page. Apple gift cards >>
Loyalty Programs:
No
It appears that Apple may not offer loyalty programs currently. Apple.com loyalty programs >>
Social Media Pages:
TBD
It appears that Apple may not offer social media pages currently. Apple.com social media pages >>
Financing Options
Affirm Financing:
Unlikely
It appears that Apple may not accept Affirm financing currently. Apple Affirm financing >>
Afterpay Financing:
Unlikely
Sezzle Financing:
Unlikely
It appears that Apple may not accept Sezzle financing currently. Apple Sezzle financing support >>
QuadPay Financing:
Unlikely
It appears that Apple may not accept QuadPay financing currently. Apple.com QuadPay financing >>
Klarna Financing:
Unlikely
It appears that Apple may not accept Klarna financing currently. Apple Klarna financing >>
Bread Financing:
Unlikely
It appears that Apple may not accept Bread financing currently. Apple Bread financing support >>
Website Features
Website Security & Privacy:
Yes
Apple offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Apple website security & privacy >>
Marketing Programs
Affiliate Programs:
Yes
Apple offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Apple affiliate programs >>
View all features